{"id":29537,"date":"2022-04-04T14:38:17","date_gmt":"2022-04-04T12:38:17","guid":{"rendered":"https:\/\/www4.macwin.ch\/remote-support\/"},"modified":"2025-03-20T12:39:52","modified_gmt":"2025-03-20T11:39:52","slug":"remote-support","status":"publish","type":"page","link":"https:\/\/www.macwin.ch\/en\/remote-support\/","title":{"rendered":"Remote support"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-29537\" data-postid=\"29537\" class=\"themify_builder_content themify_builder_content-29537 themify_builder tf_clear\">\n                    <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_epya212 tb_first tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_ttgb213 first\">\n                    <!-- module fancy heading -->\n<div  class=\"module module-fancy-heading tb_nsrt5  tb_gs29013622\" data-lazy=\"1\">\n        <h1 class=\"fancy-heading tf_textc\">\n    <span class=\"main-head tf_block\">\n                    Remote support            <\/span>\n\n    \n    <span class=\"sub-head tf_block tf_rel\">\n                    computer assistance online            <\/span>\n    <\/h1>\n<\/div>\n<!-- \/module fancy heading -->\n        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_dbp9489 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_xvz0490 first\">\n                    <!-- module image -->\n<div  class=\"module module-image tb_n7nw485 image-center   tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n            <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.macwin.ch\/wp-content\/uploads\/2022\/05\/Online-conferences-ZOOM-800x400.jpg\" width=\"800\" height=\"400\" class=\"wp-post-image wp-image-30057\" title=\"Online-conferences-ZOOM\" alt=\"Online-conferences-ZOOM\">    \n        <\/div>\n    <!-- \/image-wrap -->\n    \n        <\/div>\n<!-- \/module image -->        <\/div>\n                        <\/div>\n        <\/div>\n                        <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_gs29023622 tb_cbyr920 tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_l9sg921 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_xbuj379   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><b>No more endless trips!<\/b> Most troubleshooting can be done easily remotely thanks to <b>remote maintenance<\/b>.<\/p>\n<h2>Are you experiencing a computer failure?<\/h2>\n<p>In order for a <b>remote support<\/b>(also called <b>remote maintenance<\/b>) to go well, you will need an Internet connection. We will guide you to gather as much information as possible on the breakdown and on the last manipulations carried out.<\/p>\n<p><strong>An expert connects to your computer and repairs it live!<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_ib6t707    tb_gs29027622\" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><strong>Computer troubleshooting<\/strong>, repair of computers, laptops, printers, maintenance, home and remote support.<\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_tjt8302   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><b>Simple, fast and efficient, our remote support for troubleshooting is very popular with users.<\/b> <\/p>\n<h3>Examples of troubleshooting:<\/h3>\n<p>Remote diagnostics \/ software installation \/ email configuration \/ browser cleaning, etc. For additional requirements, please contact customer service.<\/p>\n<p>Our experienced technicians troubleshoot both individuals and professionals.<\/p>\n<p>You are eligible for remote technical support if your computer turns on and you can launch or install the <b>remote support TeamViewer software.<\/b> <\/p>\n<p>An expert connects to your computer and repairs it live!<\/p>\n<p>To help you even faster, we can take control of your computer remotely, thanks to our <b>TeamViewer<\/b> <b>remote support utility.<\/b> <\/p>\n<h3>Mac or Windows: which computer system for my company?<\/h3>\n<p>The company &#8220;macwin&#8221; holds a <b>TeamViewer 11 Business license.<\/b> We offer you a fast and efficient remote intervention by <b>remote support<\/b>! <\/p>\n<p><b>Computer troubleshooting on Apple Macintosh and Windows, remotely or at home!<\/b><\/p>\n<p>If you land on this page, there is a good chance that you need computer repair, also with <b>remote support.<\/b> For more than 30 years, we have been helping our customers as quickly as possible with, as the only priority, their satisfaction.<\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_l7gk986   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <h3>List of our IT and web services<\/h3>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_vd61389 checklist  \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <ul>\n<li><a href=\"\/en\/remote-support\/\">Remote troubleshooting (by remote support or telephone)<\/a><\/li>\n<li><a href=\"https:\/\/download.teamviewer.com\/download\/TeamViewerQS.dmg\" target=\"_blank\" rel=\"noopener\">Remote support for Mac<\/a><\/li>\n<li><a href=\"https:\/\/download.teamviewer.com\/download\/TeamViewerQS_en.exe\" target=\"_blank\" rel=\"noopener\">Remote support for Windows<\/a><\/li>\n<li><a href=\"https:\/\/apps.apple.com\/ch\/app\/teamviewer-quicksupport\/id661649585?l=en\" target=\"_blank\" rel=\"noopener\">Remote maintenance for iPhone and iPad<\/a><\/li>\n<li>Quick and professional response<\/li>\n<li><a href=\"\/en\/remote-support\/\">TeamViewer<\/a><\/li>\n<li>Guaranteed confidentiality<\/li>\n<\/ul>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module template_part -->\n<div  class=\"module module-layout-part tb_buae264 \">\n    <\/div>\n<!-- \/module template_part -->        <\/div>\n                        <\/div>\n        <\/div>\n        <\/div>\n<!--\/themify_builder_content-->\r\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Remote supportcomputer assistance online No more endless trips! Most troubleshooting can be done easily remotely thanks to remote maintenance. Are you experiencing a computer failure? In order for a remote support(also called remote maintenance) to go well, you will need an Internet connection. We will guide you to gather as much information as possible on [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-29537","page","type-page","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"_links":{"self":[{"href":"https:\/\/www.macwin.ch\/en\/wp-json\/wp\/v2\/pages\/29537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.macwin.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.macwin.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.macwin.ch\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.macwin.ch\/en\/wp-json\/wp\/v2\/comments?post=29537"}],"version-history":[{"count":12,"href":"https:\/\/www.macwin.ch\/en\/wp-json\/wp\/v2\/pages\/29537\/revisions"}],"predecessor-version":[{"id":31150,"href":"https:\/\/www.macwin.ch\/en\/wp-json\/wp\/v2\/pages\/29537\/revisions\/31150"}],"wp:attachment":[{"href":"https:\/\/www.macwin.ch\/en\/wp-json\/wp\/v2\/media?parent=29537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}